Free PDF · 8 sections · 15 min read

USPS Claim Survival Guide

Everything you need to file a missing or damaged USPS package claim and actually get paid. For Etsy sellers.

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What's inside

  1. Decide which claim type you actually need (missing vs damaged vs missing-mail search)
  2. How to file the Missing Mail Search first (and why you must)
  3. The 6 pieces of evidence USPS requires (most sellers miss 2-3 of them)
  4. The exact form, where it lives, and the 15-60-day filing window
  5. How to follow up so USPS actually pays out
  6. Managing the buyer's expectations while USPS investigates
  7. Why claims get rejected and how to prevent each rejection reason
  8. The done-for-you alternative if you'd rather skip the forms